The Clarabridge Inbox App facilitates efficient engagement with customers across all social media accounts. Users can manage replies, assign tasks to team members, and publish content, all streamlined through a single application.
Accessible to all Clarabridge CX Social and Case Management clients, this app excludes trial users. It serves as a comprehensive solution for managing customer interactions effectively.
Key features of the Clarabridge Inbox App include:
- Remote access to your inbox for flexibility in managing customer communications.
- Handling incoming interactions and engaging directly with customers within the inbox.
- Accessing detailed information about specific mentions and reviewing historical data.
- Viewing profile information of influencers, prospects, and customers to enhance engagement strategies.
- Publishing and responding from linked profiles without leaving the app.
- Notifying agents when a crisis plan is activated to ensure timely responses.
- Enabling CX Analytics Case Management users to resolve cases and respond via email directly from within the Inbox.
Designed as a robust companion for your Clarabridge account, the mobile app enhances user experience through its centralized management features.
If you have any questions, connect with us on:
- Twitter: @CXSocialCare
- Facebook: facebook.com/CXSocialCare
Overview
Clarabridge Inbox is a Freeware software in the category Business developed by Engagor NV.
The latest version of Clarabridge Inbox is 1.4.1, released on 01/04/2025. It was initially added to our database on 01/04/2025.
Clarabridge Inbox runs on the following operating systems: iOS.
Users of Clarabridge Inbox gave it a rating of 5 out of 5 stars.
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