Clarabridge Inbox 1.4.1

Engagor NV – Freeware – iOS
out of 3 votes

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The Clarabridge Inbox App facilitates efficient engagement with customers across all social media accounts. Users can manage replies, assign tasks to team members, and publish content, all streamlined through a single application.

Accessible to all Clarabridge CX Social and Case Management clients, this app excludes trial users. It serves as a comprehensive solution for managing customer interactions effectively.

Key features of the Clarabridge Inbox App include:
<ul>
 <li>Remote access to your inbox for flexibility in managing customer communications.</li>
 <li>Handling incoming interactions and engaging directly with customers within the inbox.</li>
 <li>Accessing detailed information about specific mentions and reviewing historical data.</li>
 <li>Viewing profile information of influencers, prospects, and customers to enhance engagement strategies.</li>
 <li>Publishing and responding from linked profiles without leaving the app.</li>
 <li>Notifying agents when a crisis plan is activated to ensure timely responses.</li>
 <li>Enabling CX Analytics Case Management users to resolve cases and respond via email directly from within the Inbox.</li>
</ul>

Designed as a robust companion for your Clarabridge account, the mobile app enhances user experience through its centralized management features.

If you have any questions, connect with us on:
<ul>
 <li>Twitter: @CXSocialCare</li>
 <li>Facebook: <a href="http://facebook.com/CXSocialCare">facebook.com/CXSocialCare</a></li>
</ul>

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Latest Version
1.4.1

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