The Clarabridge Inbox App facilitates efficient engagement with customers across all social media accounts. Users can manage replies, assign tasks to team members, and publish content, all streamlined through a single application.
Accessible to all Clarabridge CX Social and Case Management clients, this app excludes trial users. It serves as a comprehensive solution for managing customer interactions effectively.
Key features of the Clarabridge Inbox App include:
- Remote access to your inbox for flexibility in managing customer communications.
- Handling incoming interactions and engaging directly with customers within the inbox.
- Accessing detailed information about specific mentions and reviewing historical data.
- Viewing profile information of influencers, prospects, and customers to enhance engagement strategies.
- Publishing and responding from linked profiles without leaving the app.
- Notifying agents when a crisis plan is activated to ensure timely responses.
- Enabling CX Analytics Case Management users to resolve cases and respond via email directly from within the Inbox.
Designed as a robust companion for your Clarabridge account, the mobile app enhances user experience through its centralized management features.
If you have any questions, connect with us on:
- Twitter: @CXSocialCare
- Facebook: facebook.com/CXSocialCare
Översikt
Clarabridge Inbox är en Freeware programvara i den kategorin Företag utvecklats av Engagor NV.
Den senaste versionen av Clarabridge Inbox är 1.4.1, släppt på 2025-01-04. Det lades ursprungligen till vår databas på 2025-01-04.
Clarabridge Inbox körs på följande operativsystem: iOS.
Användare av Clarabridge Inbox gav det betyget 5 av 5 stjärnor.
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